🚚 Shipping Policy
Wakili Fitness LLC processes all orders within 1–3 business days of purchase. Once your order ships, you'll receive a tracking number via email to monitor delivery progress in real time.
Delivery Times
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5–7 business days | From $5.99 (Free on $75+) |
| Expedited Shipping | 2–3 business days | From $12.99 |
| Express Shipping | 1–2 business days | From $22.99 |
Important Notes
- Shipping costs are calculated at checkout based on order weight, size, and destination.
- Delivery estimates are for business days (Monday–Friday, excluding holidays).
- Delivery times may be affected by weather events, carrier delays, or high-demand periods such as holidays.
- Orders shipping to Hawaii, Alaska, and U.S. territories may have longer delivery times.
🔄 Returns & Refunds Policy
Customer satisfaction is a priority at Wakili Fitness LLC. We offer a 30-day return window from the date of delivery for most products, provided the items are unused, unworn, and in their original packaging with tags attached.
How to Initiate a Return
- Contact our customer support team at Wakilifitnessllc@gmail.com with your order number and reason for return.
- Receive a return authorization number and shipping instructions from our team.
- Pack the item securely in its original packaging and ship it back using the provided guidelines.
- Once received and inspected, a refund will be issued to your original payment method within 5–10 business days.
🔁 Exchanges
If you received the wrong size or a defective item, Wakili Fitness LLC offers free exchanges. Contact support within 14 days of delivery to arrange an exchange, subject to product availability.
💳 Payment Methods & Ordering
At Wakili Fitness LLC, we prioritize simple, secure checkout for every customer. We accept a wide range of verified global payment options.
Accepted Payment Methods
| Payment Type | Supported Providers | Details |
|---|---|---|
| Credit / Debit Cards | Visa, Mastercard, American Express, Discover | Processed instantly with 256-bit SSL encryption |
| Digital Wallets | PayPal, Apple Pay, Google Pay | Express 1-click checkout options available |
| Alternative Options | Cash on Delivery (COD) | Available for eligible regional addresses upon request |
Payment Security & Data Protection
Your payment security is guaranteed:
- 256-Bit SSL Encryption: All checkout data transmitted through our website is fully encrypted.
- PCI-DSS Level 1 Compliance: Payment card information is handled directly through audited tier-1 payment gateways.
- Zero Card Storage: Wakili Fitness LLC does not store full credit or debit card numbers on our servers.
Currency & Order Billing
All prices listed on the website are in USD ($). Your payment method will be charged immediately upon order confirmation.
🔒 Privacy Policy
Wakili Fitness LLC respects the privacy of every visitor and customer. We collect only the information necessary to process orders, improve your shopping experience, and communicate with you — such as name, shipping address, email, and payment details.
We do not sell or rent personal customer data to third parties. Data is shared only with trusted service providers (shipping carriers and payment gateways) solely to fulfill your orders.
📋 Terms of Service
By accessing and using the Wakili Fitness LLC website, customers agree to our general terms of service. All product descriptions, images, and pricing are accurate to the best of our knowledge. Wakili Fitness LLC reserves the right to cancel orders due to pricing errors or suspected fraudulent activity.